We ship worldwide to nearly every country across the global, we employ
the services of major, trusted international carriers to ensure your
package arrives to your destination fast and securely. We also offer
free flat rate shipping on all our products to most destinations.
Order Successful
After
you have successfully placed your order you will receive email
confirmation from us. If you have any requests for your order, kindly
let us know as soon as possible before your item enters the processing
stage.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We
will carry out strict quality controls on your items and ensure they
are properly packed before preparing them for shipment. We are happy to
announce that now most orders can be shipped out within 24 hours. Kindly
note a small quantity of orders may still need between 3-5 business
days depending on stock availability.
Please note that the
processing time is not included in the shipping time. The total time it
will take to receive your order is the processing time + the shipping
time. If you have any issues with your order, you can submit a ticket to
our Support Center for further assistance. Our dedicated CS team will
contact you within 24 hours.
Shipping
Our partners with major international shipping companies to offer different methods.
You can choose your preferred shipping method on the Order Information page during the checkout process.
Note:
Shipping times may be affected during public holidays as manufacturers
and couriers will limit their operations during these times. Though this
is unfortunately out of our control, we will try our best to improve on
this issue.
Delivered
Note: For tracking numbers, it may
take a few days before they become active on the tracking website. If
the information is not available please try again later. Please rest
assured that the estimated shipping time is valid regardless of the
tracking site updates.
We high recommend that customers purchase a
tracking number and shipping insurance during the check out for peace
of mind when waiting for their package.
Tax
Kindly note
that all packages are shipped from different Warehouses. Our items are
shipping duty unpaid and therefore import tax may occur depending on
your country’s Customs and shipping method. You may check with your
local Customs Office for more information.
Contact Us
If
any issue during the shipping time or after received the item, please
feel free to Contact us, our customer service representatives will offer
you a satisfying solution.